Terms of service

Welcome to Layla J. By accessing or purchasing from our website, you agree to the following Terms of Service. Please read them carefully before using our site.

These Terms apply to all visitors, customers, and users of the website.


1. General Information

Layla J is a women-run, family-owned online boutique offering fashion accessories, handbags, shoes, apparel, candles, and lifestyle products.

We reserve the right to update, modify, or replace any part of these Terms at any time without prior notice.

By continuing to use the website, you accept those changes.


2. Eligibility to Use This Website

By using this website, you confirm that:

  • You are at least 18 years old or using the site under parental supervision
  • The information you provide is accurate and complete
  • You will not use this website for any unlawful or unauthorized purpose


3. Product Information & Availability

We strive to display products, descriptions, colors, and details as accurately as possible. However:

  • Actual colors may vary depending on device screens and lighting
  • Product measurements may vary slightly
  • Handmade items, including candles, may have minor natural variations

All products are subject to availability.

We reserve the right to:

  • Limit quantities purchased
  • Refuse or cancel orders
  • Discontinue products at any time
  • Adjust pricing without notice

If an item becomes unavailable after purchase, we may cancel the order and issue a refund for that specific item.


4. Luxury-Inspired Fashion Disclaimer

Some products sold by Layla J may be designer-inspired fashion items.

We do not claim any affiliation, authorization, endorsement, sponsorship, or relationship with any luxury brand, designer, or fashion house.

All trademarks, brand names, and copyrights remain the property of their respective owners.

Customers acknowledge they are purchasing independently sourced fashion products and not products manufactured by or affiliated with any luxury designer brand.


5. Pricing & Payments

All prices are listed in U.S. Dollars (USD).

We reserve the right to correct:

  • Pricing errors
  • Product description errors
  • Inventory inaccuracies

Orders may be canceled if incorrect pricing is displayed due to technical or human error.

Payment must be received in full before orders are processed or shipped.


6. Order Acceptance & Fraud Protection

We reserve the right to refuse, cancel, limit, or hold any order for reasons including but not limited to:

  • Suspected fraud
  • Unauthorized transactions
  • Reseller activity
  • Billing or shipping discrepancies
  • High-risk payment activity

Additional identity verification may be required before shipment.

We reserve the right to cancel and refund any order deemed suspicious or high risk.


7. Shipping Policy

Shipping times are estimates only and are not guaranteed.

Layla J is not responsible for carrier delays, weather delays, customs delays, or packages marked delivered by the shipping carrier.

Customers are responsible for providing accurate shipping information. Orders returned due to incorrect addresses may require additional shipping charges for reshipment.

Risk of loss transfers to the customer once the package is transferred to the shipping carrier.


8. Final Sale Policy

Due to the nature of our products and limited inventory, all sales are final.

We do not offer refunds, returns, or cancellations once an order has been placed.

If an item arrives damaged, defective, or incorrect, customers must contact laylajllc@outlook.com within 48 hours of delivery with supporting photos and order details.

Approved claims may qualify for:

  • Store credit
  • Replacement
  • Exchange at our discretion

Items showing signs of use, wear, damage, or alteration are not eligible for replacement or exchange.


9. Intellectual Property

All content on this website, including but not limited to:

  • Logos
  • Branding
  • Product photos
  • Graphics
  • Text
  • Website design
  • Marketing materials

is the property of Layla J and may not be copied, reproduced, distributed, or used without written permission.

Unauthorized use may violate copyright, trademark, and intellectual property laws.


10. User Conduct

You agree not to:

  • Use the website for unlawful purposes
  • Attempt to interfere with website security
  • Submit false information
  • Use bots, scraping tools, or automated systems
  • Copy or exploit website content without permission

We reserve the right to terminate access for violations of these Terms.


11. Limitation of Liability

To the fullest extent permitted by law, Layla J and its owners, affiliates, employees, or representatives shall not be liable for:

  • Indirect damages
  • Incidental damages
  • Consequential damages
  • Lost profits
  • Delayed shipments
  • Carrier issues
  • Product misuse
  • Allergic reactions related to candles or fragrance products

Our total liability shall never exceed the amount paid for the purchased product.


12. Candle & Fragrance Disclaimer

Candles and fragrance-related products must be used responsibly.

Customers assume all responsibility for safe candle usage, including:

  • Never leaving candles unattended
  • Keeping products away from children and pets
  • Following all safety instructions

Layla J is not responsible for misuse, fire damage, injury, or allergic reactions related to product use.


13. Privacy

Your submission of personal information through the website is governed by our Privacy Policy.

We do not sell customer payment information.


14. Chargebacks & Payment Disputes

Customers agree to contact us directly at laylajllc@outlook.com before initiating any chargeback or payment dispute.

Fraudulent chargebacks, false claims, or abuse of the payment dispute system may be challenged with supporting evidence, including:

  • Delivery confirmation
  • Order records
  • IP address verification
  • Communication history

We reserve the right to refuse future service to customers engaging in abusive dispute activity.


15. Governing Law

These Terms shall be governed by and interpreted under the laws of the State of Florida, without regard to conflict of law principles.

Any disputes arising from use of this website shall be resolved in the appropriate courts located in Florida.

16. Contact Information

Questions regarding these Terms of Service may be directed to:

Layla J LLC
Email: laylajllc@outlook.com